Accommodations requested by/for students who are registered with DRES will be provided at no cost to the hosting department/unit. 

Colleges and departments are only billed for ASL Interpreting and Live Captioning services if funded by a grant, part of a system office (Chart 9), or a self-sustaining campus program (Ledger 3). Rates are listed below. All accommodations requested for faculty and staff, or the general public, will be coordinated by DRES staff.

ASL – English Interpreting Rates & Policies 

Onsite Interpreting Requests 

All onsite jobs assume an additional $190 fee in addition to the service total.
All onsite jobs of more than an hour and a half are automatically covered by two interpreters.
Rates are charged per interpreter. Your confirmation email will show if your event needs one or two interpreters. 

Remote/Virtual Interpreting Requests 

All remote/VRI jobs more than one hour are automatically covered by two interpreters.
Rates are charged per interpreter. Your confirmation email will show if your event needs one or two interpreters. 

ASL Interpreting Job Pricing

All interpreting jobs, regardless of format, will be charged a minimum of two hours per interpreter, and any of the following premiums that apply to the per-hour rate:

Non-business hours rate applies to events that happen after 5:00 p.m. on weekdays, anytime on weekends, or holidays. 

Short notice requests are those that are received by the DRES office on the same business day as the event, or on the business day before the event.

Cancellation

If your request for ASL Interpreting or Live Captioning has to be canceled, please provide at least 2 business days’ notice or you will still be charged. Any job that is canceled on the same day as the event, or on the business day before the event, will be billable for the full amount originally scheduled.

Live Captioning Rates & Policies 

Live Captioning rates are charged at $150 per hour. All live captioning jobs are charged a one-hour minimum, and in half-hour increments thereafter. 

Cancellation

If your request for ASL Interpreting or Live Captioning has to be canceled, please provide at least 2 business days’ notice or you will still be charged. Any job that is canceled on the same day as the event, or on the business day before the event, will be billable for the full amount originally scheduled.

Other Services 

Starting in the summer of 2023, DRES will waive the cost to remediate material (text conversion and closed captioning). DRES maintains the right to change this policy. Please contact Ann Fredricksen (dres-accessible-media@illinois.edu) for more information.

Text Conversion

DRES will charge departments $50/hr for conversion of teaching material for courses, as well as research material for faculty and staff needing accessible documents. If the department needs to use separate accounts for the material being converted, it is the department’s responsibility to give DRES the billing information for each type of material. Departments will be charged at the end of the month in which work is completed.

Closed Captioning

For recorded materials, including lecture capture and media to be shown in class, DRES’ Accessible Media Services (AMS) will add captions to the media file. Submissions are captioned in the order they are received, except that classes with students who are resisted with DRES will be given priority.

Recorded Materials Transcription Services and Cost